Privacy Policy

Last updated: July 5, 2026

Introduction

Timeshare Consulting & Services Inc. ("TCS," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at timeshareconsultingservices.com and use our timeshare exit consulting services.

Information We Collect

Information You Provide Directly

When you submit a consultation request form, contact us by phone or email, or otherwise communicate with us, we may collect:

  • First and last name
  • Email address
  • Phone number
  • Timeshare company name and details
  • Information about your timeshare situation (as described in form submissions)
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Pages visited and time spent on each page
  • Referring website or search query
  • UTM parameters and advertising click identifiers (fbclid, gclid)

Analytics and Advertising

We use the following third-party services that may collect information about your visit:

  • Google Analytics (GA4): Collects anonymized usage data to help us understand how visitors use our website. Google's Privacy Policy
  • Meta Pixel (Facebook): When active, tracks conversions from Meta advertising campaigns. Meta's Privacy Policy
  • Google Ads: When active, tracks conversions from Google advertising campaigns. Google's Privacy Policy

How We Use Your Information

We use the information we collect to:

  • Respond to your consultation requests and inquiries
  • Provide timeshare exit consulting services
  • Communicate with you about your case status
  • Send you information you requested about timeshare exit options
  • Improve our website and services
  • Analyze website traffic and advertising effectiveness
  • Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

  • Service providers: Third-party companies that help us operate our website, process forms, and deliver services (e.g., Netlify for form processing, email service providers)
  • Legal counsel: Attorneys and legal professionals involved in your timeshare exit case, only with your consent
  • Legal requirements: When required by law, subpoena, or government request

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic (Google Analytics)
  • Track advertising conversions (Meta Pixel, Google Ads)
  • Store UTM parameters for marketing attribution

You can control cookies through your browser settings. Disabling cookies may affect some website functionality but will not prevent you from submitting consultation requests.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. Form submissions are processed through Netlify's secure infrastructure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation request data is retained for the duration of our business relationship plus any legally required retention period. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Opt-out: Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@timeshareconsultingservices.com or call (888) 530-7268.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Call Now: (888) 530-7268