BBB Rated Timeshare Exit Companies: What to Look For
The Better Business Bureau (BBB) is one of the most reliable tools for evaluating timeshare exit companies because it tracks complaint volume, resolution history, and government actions over time. An A+ rating with fewer than 10 complaints in 3 years is a strong positive signal. An F rating or "Pattern of Complaints" alert is a disqualifying red flag.
How BBB Rates Timeshare Exit Companies
BBB ratings (A+ through F) are based on 13 factors including: time in business, complaint volume relative to company size, response to complaints, type of business, government actions, advertising issues, and whether the business is transparent about its practices. A BBB rating is NOT based on customer reviews; ratings and reviews are separate systems.
What to Check on a BBB Profile
| Check This | Green Flag | Red Flag |
|---|---|---|
| BBB Rating | A+ or A | B or lower (especially F) |
| Years in Business | 5+ years | Under 2 years |
| Complaint Volume (3 years) | Under 20 complaints | Over 50 complaints |
| Complaint Resolution | "Resolved" on most complaints | "Unanswered" or "Unresolved" pattern |
| Government Actions | None listed | FTC action, state AG complaint |
| "Pattern of Complaints" Alert | Not present | Alert displayed (serious issue) |
| Customer Reviews | 4+ stars with detailed reviews | All 1-star or all 5-star (suspicious) |
Known FTC and State AG Actions Against Exit Companies
The Federal Trade Commission has taken action against several timeshare exit companies for deceptive practices. Before hiring any company, search for their name on the FTC Case Database and your state's attorney general website.
Timeshare Consulting & Services Inc. on BBB
Timeshare Consulting & Services Inc. maintains an A+ BBB rating with over 15 years in business. You can verify our profile directly on bbb.org by searching our company name. We welcome the scrutiny because transparency is how legitimate companies separate themselves from scams.
Need help evaluating a timeshare exit company? Call (888) 530-7268 for a free, no-obligation consultation with Timeshare Consulting & Services Inc.
Related Questions
- How to Get Out of a Timeshare Without a Lawyer
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